How do I find my Verizon user name/password?
In order to take part in certain Verizon Games promotions, you will need your "@verizon.net" user name and/or the associated password. If you are unsure of your Verizon user name, please call Account Services at +1(800)567-6789 and ask the billing department for your user name/email address. Th ...
- How do I change or upgrade my active Games on Demand package?
The following process is used to change your Games on Demand package. Note: Please make sure you are logged in before proceeding. Click Central in the upper left of the Games on Demand site or go to Verizon.net Click "My Account" on the top Red Banner Click "Manage broadband essentials & E ...
- Can the games still be played after I cancel my trial subscription?
No, once you cancel your account you are not able to access the games. Because Games on Demand is a subscription service, you must be an active subscriber to Games on Demand to enjoy the games you have downloaded.
- How do I login to the Verizon Games on Demand service?
Please click here to go to the Verizon Games on Demand login page. To access your Verizon Games on Demand subscription, click here. If you are already signed in on the Verizon Online site and your session is still active, you should not have to re-enter your Verizon Online User Name and Passwor ...
- Can I join Verizon Games on Demand and pay for it via my phone bill ?
Yes, To join Verizon Games on Demand and add the charge to your phone bill please follow the directions below: Go to the Verizon Games on Demand site by clicking on the following link: http://gamesondemand.verizon.net. Once the site opens up, click on the "Sign Up" link located on the top ri ...
- I don't have Verizon ADSL or FiOS, can I still join Verizon Games on Demand ?
All you need to enjoy the Games on Demand service is a High Speed Internet connection and to create a Verizon username to access the site. You can then join and pay by credit card. Go to the Verizon Games on Demand site by clicking on the following http://gamesondemand.verizon.net. Once the si ...
- Can the games still be played after I cancel my subscription?
Your access to the games is removed as of the date you cancel your subscription. You will receive a pro-rated refund of the remaining amount of the monthly subscription price from the date of cancellation through the end of the billing period for the Verizon Games on Demand subscription.
- I forgot my password.
Please click here and use the "Forgot Your Password" feature.
- Can I still use Games on Demand even if I do not have Verizon Internet service?
Yes, anyone with high speed Internet connection (ADSL/Cable) can join the Verizon Games on Demand service. At this time this option is open only to users who can pay by credit card. For full instructions on how to join, please click here.
- I did not receive the email with instructions for activating my service, what should I do?
If you provided an alternate preferred email address, please check that mailbox for the confirmation email. However, you do not need your email confirmation to start playing games. You can start playing immediately after you have completed your purchase and completed the activation and download ...
- I tried to log in but I received the following error message: "We are sorry, but the User Name or Password that you entered was not correct. Please re-enter your login information."
If you received this error message, please follow the instructions below: You may have entered your Verizon user name and password incorrectly. please note that your Verizon Games on Demand password is case sensitive. If you forgot your password, Please click here and use the "Forgot Your Pas ...
- I do not have Verizon ADSL or Fios, can I still subscribe to Verizon Games on Demand?
Yes, anyone with high speed Internet connection (ADSL/Cable) can join the Verizon Games on Demand service. At this time this option is open only to users who can pay by credit card. For full instructions on how to join, please click here.
- How can I find out when I will be billed again for the Verizon Games on Demand service?
As a subscription service, your bill will be accrued on the same day of every month until you cancel your subscription. For example: If you joined the service on 09/01/2009, your trial period ends on 09/14/2009. Your first charge will be 09/15/2009 and your next charge will be on 10/15/2009. Yo ...
- You billed my account after I canceled my Verizon Games on Demand subscription!
The charges are accrued every month until you cancel your subscription. Your bill will reflect all accrued charges up until the date you cancel your subscription. If you still have questions about your bill, please contact us.
- What happens after the trial period is over?
After the 14-day trial period, your subscription will mature into a paid subscription and you will be billed monthly until you cancel your Verizon Games on Demand subscription.
- Will deleting the Verizon Games on Demand player and software cancel my Verizon Games on Demand subscription?
No, removing the Verizon Games on Demand game player or the games you have downloaded will not cancel your Verizon Games on Demand subscription. You will have to login to your account and complete the cancellation process. If you wish to cancel your subscription you will have to login into your ...
- Why should I pay for a subscription when I can play web games for free?
The total number of available web games is small in comparison with the number of high production value, full version downloadables. As a paying subscriber, you are able enjoy over 1000 games of every genre for all ages, with new games added almost every week.
- Do I have to be logged in to my account to play web games?
No, you do not have to be logged in to play. However, to download the full version of the game, you will need to log in. To log in, you need to become a Verizon subscriber. Click here to sign up for a two week free trial.
- I forgot my parental control password, how can I retrieve it?
Click on the "Parental Controls" button in the left column on the website. Under the "Password" box, click on the "Forgot Password" link. In doing so, you will immediately be asked for the answer to the "Password Hint" question you entered when you first set up your "Parental Control" setting ...
- I do not know my Verizon Games on Demand username
Your Verizon Games on Demand username is the general username you received from Verizon when you joined Verizon ADSL or FioS broadband services. This is the same username you use to check your emails. Please try to login with your username (for example yourname@verizon.net). If you cannot login ...