Firewall - Receiving "Error 41", "Error 109" or "Cannot connect to server"
Error 41 or 109 typically indicates a communication issue between your computer and the game server caused by a firewall. Error 109: Error 41: Connection Error: Use the links below for Firewall configuration instructions: Verizon Internet Security Suite Mcafee Security Zone Alarm Windows On ...
- Firefox 3.6
As of 01/27/2010 we have found that Firefox 3.6 does not correctly load the Games on Demand site. To bypass this issue use the latest Internet Explorer 8 to enjoy the games.
- Remote Desktop Link
Click the link below for the Remote Assistance area if you have an invite: Click here to go to the Remote Assistance Area
- Games on Demand player - Mirror
Click here for the latest Games on Demand player.
- Norton - Firewall instructions
Norton Internet Security Firewall Please follow the steps below to configure the "Norton Internet Security Firewall" to work with the Games on demand Player on your computer. These are the typical error message you will get if your firewall is blocking Games on demand (EXEtender.exe or GPLAYER) ...
- What are the Games on Demand player requirements?
Windows XP, Vista or 7 (32bit or 64bit) computer with: 233MHz CPU 64MB RAM 500MB hard disk space DirectX 9 Internet Explorer 6 or higher
- Will the Games on Demand work with my Windows Vista 64 bit computer?
Yes, We have added Vista 64 bit computer suppport on 4/23/2009 previously you would have received an Error 33 or 64bit incompatibility popup. Unfortunately Windows XP 64 bit is not supported. To find out what Windows version you have, go to the "Start" menu, click "Run" and type "winver" (with ...
- "Error in skin initial checks" or System Error
This error occurs if the Games on Demand player files are corrupted. To fix the problem uninstall the game player, restart your machine and then install it again. If the player is still running, you will need to shut it down before you uninstall; Right click on the Games on Demand icon in the ...
- After I click play I get a black screen or game does not launch (Video Drivers)
Some games need the latest hardware updates (also called "Drivers") to work and/or to have the best performance. You probably need to update your video or sound card drivers. Here are some of the recommended driver versions for popular hardware: Nvidia GeForce 6-9: Version 190.62 Nvidia GeForce ...
- Login issues - error 111
When you attempt to login if you have recently started getting a connection error or "Error 111" please use the instructions below: Goto Verizon.net then click "My Account" on the upper right area you may need to login at this point. To resolve the login issue, make sure the "Personal Greeting" ...
- Latest video driver version list
Nvidia GeForce 6-9: Version 190.62 Nvidia GeForce 5: Version: 175.19 Nvidia GeForce 4: Version 93.71 Nvidia Legacy: See Nvidia Site Click here for the Nvidia Driver site All Current ATi: 6947 Legacy ATi: 6573 Click here for the ATi Driver site Click here for the Intel Driver update site Click he ...
- Mcafee Security - Firewall instructions
MacAfee Security Center Please follow the steps below to configure your "MacAfee Security Center" to work with the Games on demand Player. The typical error message you will get if your firewall is blocking Games on demand are Error 109, Error 41, or "An error Occurred during downloading process ...
- Error 40
There are two reasons why you may be experiencing Internet connection problems to the Games on Demand game servers. Physical connection (e.g. network cable unplugged, etc.) Make sure your computer is connected to the cable modem. Verify that you can browse the Internet. Try to launch the ...
- Nvidia PhysX System Software
You may encounter a few Games on Demand games that require the Nvidia PhysX driver System Software. These games include: The Sherlock Homes series of games Click the link below to access the install file and information about the PhysX driver: Nvidia PhysX System Software
- Windows OneCare - Firewall instructions
Microsoft Live One Care (for Windows XP users) Please follow the steps below to configure your "Microsoft Live One Care" to work with the Games on demand Player on your computer. (For Windows XP users) Please note: If you are running Windows Vista on your computer, You will need to disable Live ...
- Zone Alarm - Firewall instructions
Zone Alarm firewall Please follow the steps below to configure your ZONE ALARM FIREWALL to work with the Games on demand Player on your computer. The typical error message you will get if your firewall is blocking Games on demand are Error 109, Error 41, An error Occurred during downloading pro ...
- Verizon Security - Firewall instructions
Verizon Internet Security Suite The typical error message you will get if your firewall is blocking Games on demand are Error 109, Error 41and "An error Occurred during downloading process". Please follow the steps below to configure your "Verizon Internet Security Suite" to work with the Games ...
- Clearing Browser Cache: Mozilla Firefox
1. Choose Tools, then options in an open Firefox window. 2. Choose the privacy tab at the top of the window. 3. Choose to clear everything, then click "Clear Now" 3
- Clearing Browser Cache: Microsoft Internet Explorer 8
1. In an open IE window, click tools, then choose "Internet Options" 2. Choose "Delete" under "Browsing History" 3. unclick "Preserve Favorites website data" and choose Temporary, Cookies, and History to remove. Then try to play again.
- Error 120
Error 120 typically indicates an issue with your account/subscription commonly described as: 1. You are trying to play a game that may not be included in your package (unless you have the Unlimited pack) 2. You may not be actively subscribed to a Games on Demand package. Use the instructions bel ...